Terms, Conditions & User Considerations
LeanStream, Wifi on the Go Program & Other Connectivity Programs
General.
The Wifi on the Go Program (“Program”) is offered and administered by LeanStream Resource Partners, LLC (“LeanStream”), a limited liability company. The Program is offered as a unique accommodation to qualifying individuals and their respective family members. LeanStream reserves the right to deny provision of service and/or equipment under the Program to individuals or other entities that do not meet Program eligibility qualifications. LeanStream further reserves the right to limit the number of Program enrollments per individual.
Subscriptions & Remittances.
Program enrollment and continuity of service requires an active subscription through LeanStream’s web-based enrollment portal(s). Upon initial enrollment, subscription payments are established between the subscriber and LeanStream’s third-party payment processor. Subscription fees are drafted monthly on or about the same day each month, based on the subscriber’s chosen payment method. The subscriber may update payment details at any time and remains solely responsible for non-payment or subscription failure due to inaccurate information, insufficient funds, or other causes. In the event of delinquency, LeanStream reserves the right, in its sole discretion, to suspend or cancel the corresponding service line.
Termination of Service.
There are no long-term contracts required to participate in the Program. However, if participation is cancelled within six (6) months of initial subscription, the subscriber shall return the handset device and/or other equipment provided under the Program to LeanStream’s fulfillment office at 6585 Highway 431 S, Suite E Box 456, Owens Crossroads, Alabama 35763. Subscriber shall bear the cost of return shipping.
Eligibility & Compliance.
The products, services, and rate plans available through the Program are intended solely for private, non-commercial use by eligible stakeholders of LeanStream clients. To ensure sustainability and service quality, LeanStream enforces limitations on Program use. All orders are reviewed for compliance, and LeanStream may, in its sole discretion, decline to process suspected non-compliant orders. In such cases, LeanStream reserves the right to cancel the subscription, refund a portion of fees (less applicable administrative costs), and close the account without further obligation. Refunds may take up to ten (10) business days to process.
If Program subscriptions are cancelled within six (6) months of enrollment, LeanStream reserves the right to deny additional equipment or services unless the subscriber first returns the hotspot or other Program equipment to the address above, at subscriber’s expense. Subscriptions must be established with a debit or credit card.
Data Availability, Enablement, Speeds & Restrictions.
All network services are provided by T-Mobile. During congestion, customers using more than 50GB per month may experience reduced speeds due to data deprioritization. Video typically streams at standard definition (480p). Optimization may affect download speeds but does not affect uploads. Optional educational filtering may block certain content. The Program is not for extended international use; primary usage must occur on the T-Mobile U.S. network. Devices must first register on the T-Mobile network before international use. Service may be terminated or restricted for excessive roaming, abnormal use, or misuse. Coverage not available in all areas.
For additional details, see T-Mobile’s Open Internet Policy and Terms & Conditions at www.t-mobile.com.
Connected Phones – Voice & Data Plans. Unlimited talk, text, and data with 51GB of high-speed hotspot data (unlimited 3G thereafter). No annual contracts or overages. Includes Scam Shield, 5GB of high-speed use in Canada/Mexico, unlimited domestic roaming (speeds may vary), SD video streaming (480p) unless HD is enabled, and in-flight texting plus limited streaming benefits. Usage above 100GB/month may result in deprioritization during congestion. Coverage varies.
Connected Tablets – Internet & Data Plans. Unlimited data and texting with 11GB of high-speed hotspot (unlimited 3G thereafter). Includes 5GB of high-speed use in Canada/Mexico, unlimited international texting, and up to 5GB of high-speed use in select European countries, with reduced speeds (256kbps) in 210+ destinations. Video streams in SD (480p). Coverage varies.
Connected Hotspots – Internet & Data Plans. Unlimited high-speed hotspot connectivity, subject to a 50GB fair-use threshold. After this threshold, speeds may be deprioritized until the next billing cycle. Video streams in SD (480p). Coverage varies.
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